Auto.Live is the first software built to run the entire service and parts departments of your franchise automotive dealership—specifically made for those that truly want to be, or currently are data driven. As you use Auto.Live to handle your appointments, repair orders, internal and customer communications and payments the data is intelligently used to calculate performance metrics—many of them will be familiar to you like ELR, Gross Profit, Hours per RO, etc.. Your metrics give you a better overview of your dealership's performance broken down for you to see the impact of each individual, making it easier for you to make well-informed strategic decisions.
Our digital tools allow you to manage the entire communication process with your customers before, during, and (most importantly) between services. We help facilitate the initial service scheduling, customer check-in, video walk-around, inspection, estimates, customer approvals, warranty work, internal pay work, invoicing, CDK sync, direct messaging (internal and customer), notifications (email, text, internal), online payments and much more.
Our Mission at Auto.Live is to create cloud-based software solutions to help dealership service and parts departments better manage the service workflow including parts requests and parts orders . Our goal is to create the tools needed for dealership service personnel to properly record, update, verify, and manage appointments, service records, parts, and customer records. We aim to maintain and improve clarity and transparency in communication between the dealership and its service customers.