CDK Sync

Appointments created on Auto.Live will sync to CDK.

Fortellis Integration

Auto.Live can print a RO through its platform and automatically add the labor lines and pre-assign the parts to a RO once approved.

CDK Parts Integration

CDK parts integration lets you view availability, in stock, on hand, and SOPs in Auto.Live

Appointment Scheduling

A scheduler for your website, a scheduler in your customer's Auto.Live profile and a spot to set appointments for call-ins.

Video Greeting

Find your customer in the appointment list and click start to begin taking a walk around video of the vehicle's condition before you begin your full inspection.

Digital MPI

Create and customize multiple media-rich inspection forms and set them up to add common services/repairs to the estimate when an item is marked as needing service.

Estimate Builder

Review and adjust the requested and recommended repairs and services before sending your customer a link where they can view all pictures and prices for their final approval.

Parts Management

Monitor, manage and mark parts as filled for active repair orders. Track which parts are out of stock, back ordered, special order, or locally available.

SOP Automation

When the SOP part is loaded into your DMS Auto.Live will automatically contact your customer with a custom link schedule to schedule their SOP service.

Manager Overview

Follow your repair orders every step of the way to improve communication and create transparency with your customer.

Payments

Print customer invoices, request payment, mark invoices paid, and close invoices. Receive and manage payments through Auto.Live, and transfer online funds into your local bank.

Notifications

Text, email, and internal notifications keep everybody aware of what's happening with the repair order.

Direct Messaging

Direct messaging with group messaging streamlines internal communications. Plus, conversations regarding a specific RO are accessible inside of that RO.

Ops Code Management

Import and manage your current operation codes, adjust the default labor type, and hide codes you don't use.

Employee Role Management

Set and change employees roles so they have access to the information that's relevant for them to complete their job.

Analytics

Track performance metrics to determine what areas are driving profits and what areas have room for improvement.

Customer Management

Keep your customer information up to date, track deferred repairs, and view past ROs.

Verified Reviews

All reviews for your dealership come from someone who's had a service visit managed with Auto.Live.