Retention & Sales Through Service & Communication

What Does Auto.Live Do?

Auto.Live revolutionizes automobile dealership service and parts departments by streamlining work flow, team collaboration, and customer engagement.

Auto.Live is integrated with CDK DMS allowing us to write directly to CDK, reducing most need for double data entry and streamlining work flow. Our interface breaks the service process down into steps assigned to specific team member roles based on your service department structure. When your customer's vehicle moves to a new step in the process, the appropriate team member gets notified that it's their turn. All team members work on one digital repair order together, allowing the advisor to manage interactions with the customer without needing to be involved between every step. Your customers who join Auto.Live can take advantage of service record keeping, direct messaging your dealership, scheduling, repair approval, payments, and the ability to leave reviews.

2017 Dealership Service Results

• Annual software savings of $80,000.
• Total labor net profit increased $406,000.
• Warranty audit of $4 million only found a .034% adjustment for a $1500 return to Chrysler, all attributed to documentation from Auto.Live.